Client Portal: Empower Your Clients with Secure, Self-Service Access
The VGPM Client Portal enhances your ABA therapy practice by providing clients and caregivers with a secure, HIPAA-compliant platform to manage their therapy experience. Reduce administrative workload while improving client engagement with streamlined communication, real-time schedule visibility, secure document sharing, and direct access to Electronic Health Records (EHR).
Key Features & Benefits
🔒 HIPAA-Compliant Messaging
Enable secure, encrypted communication between clients, caregivers, and providers—eliminating the need for unsecured emails and phone calls.
📅 Schedule Visibility
Give clients and caregivers instant access to upcoming sessions, cancellations, and real-time scheduling updates—reducing no-shows and scheduling conflicts.
🧾 Billing Transparency
Parents can view and download invoices and superbills directly from the portal. These documents contain all necessary details for insurance reimbursement, making private pay easy to track and manage.
📂 Secure File Access & Sharing
Easily share intake forms, treatment plans, and progress reports while ensuring compliance with HIPAA regulations. Clients can also upload necessary documents directly to the portal.
📖 EHR Access
Provide clients and caregivers with controlled access to session notes, treatment plans, and progress updates—keeping them informed while reducing administrative requests.
Improve Efficiency & Client Satisfaction
✔ Reduce Administrative Burden – Minimize time spent on phone calls and manual document handling.
✔ Enhance Client Engagement – Empower families with self-service access to critical therapy information.
✔ Ensure Compliance & Security – Keep sensitive client data protected with a fully HIPAA-compliant system.
The VGPM Client Portal integrates seamlessly with your ABA practice, improving communication, efficiency, and client satisfaction.
Frequently Asked Questions
Does the client portal cost extra?
No. The client portal is included at no additional cost, no matter how many guardians you add.
How do I create a client portal account for a parent?
When you add a guardian to a client’s profile, they automatically receive access to the client portal.
Are superbills available in the client portal for HSA reimbursement?
Yes. Parents can generate their own superbills directly in the portal, saving your staff time.
Does a parent need multiple accounts if they have multiple children receiving services?
No. A single guardian account can be linked to multiple clients.
Do parents have to share an account?
No. You can link as many guardians as needed to a client, and each guardian will have their own login.
See VGPM in Action!
Watch our short demo to learn how VGPM helps ABA practices save time, stay organized, and get paid faster. It’s the easiest way to see if VGPM is right for your team.